Frequently Asked Questions

Everything you need to know about bringing Tala home.

What is the typical shipping timeline for furniture?

Standard shipping typically takes 5-7 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.

What is your return policy for home decor?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-refundable.

Do you offer fabric samples or wood swatches?

Yes, we want you to feel confident in your choice. You can order up to five complimentary swatches through our 'Sample Program' page to test colors and textures in your own light.

Are your products sustainably sourced?

Tala is committed to conscious living. We prioritize FSC-certified woods, recycled textiles, and ethical manufacturing processes to ensure your home is as kind to the planet as it is beautiful.

What payment methods do you accept?

We accept all major credit cards, PayPal, and Apple Pay. For larger purchases, we also offer flexible financing options through Affirm.

How do I care for my new Tala furniture?

Each product comes with a specific care guide. Generally, we recommend avoiding direct sunlight and using a soft, damp cloth for dusting. Avoid harsh chemical cleaners on natural wood surfaces.